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FAQ

FAQ

Frequently asked questions

Still unsure? Message us on WhatsApp and a consultant will reply within one working day.

Do I need a medical check-up to apply?

Selected plans such as Takaful Al-Shams and Takaful ProSecure offer guaranteed acceptance with no medical check-up. Plans with higher cover may require a simple health declaration.

What is the difference between takaful and insurance?

Takaful is a Shariah-compliant protection arrangement based on mutual co-operation and contribution (tabarru). A takaful operator pools contributions and shares surplus, while conventional insurance transfers risk to an insurer.

Can I cover my parents or children under my plan?

Yes. Family takaful plans can include your spouse and children, and selected plans allow parents to be added with a health declaration.

How do I make a claim?

Notify us on WhatsApp or call 013-3204 996. We guide you through the documents, submit the claim to the operator and follow up until it is settled.

Is YS Elite Legacy a licensed agency?

Yes. We are registered under the Malaysian Takaful Association (MTA) and represent leading takaful and insurance providers in Malaysia.